TY - RPRT AU - Behncke, Stefanie AU - Frölich, Markus AU - Lechner, Michael TI - A Caseworker Like Me: Does the Similarity between Unemployed and Caseworker Increase Job Placements? PY - 2008/Apr/ PB - Institute of Labor Economics (IZA) CY - Bonn T2 - IZA Discussion Paper IS - 3437 UR - https://www.iza.org/publications/dp3437 AB - This paper examines whether the chances of job placements improve if unemployed persons are counselled by caseworkers who belong to the same social group, defined by gender, age, education, and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 4 percentage points if caseworker and unemployed belong to the same social group. Coincidence in a single characteristic, e.g. same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks. KW - treatment effects KW - education KW - social identity KW - social interactions KW - public employment services KW - unemployment KW - gender KW - age KW - matching estimators ER -