%0 Report %A Moscelli, Giuseppe %A Sayli, Melisa %A Blanden, Jo %A Mello, Marco %A Castro-Pires, Henrique %A Bojke, Chris %T Non-monetary Interventions, Workforce Retention and Hospital Quality: Evidence from the English NHS %D 2023 %8 2023 Aug %I Institute of Labor Economics (IZA) %C Bonn %7 IZA Discussion Paper %N 16379 %U https://www.iza.org/publications/dp16379 %X Excessive turnover can signicantly impair an organization's performance. Using high-quality administrative data and staggered dierence-in-dierences strategies, we evaluate the impact of a programme that encouraged public hospitals to increase staff retention by providing data and guidelines on how to improve the non-pecuniary aspects of nursing jobs. We find that the programme has decreased the nurse turnover rate by 4.49%, decreased exits from the public hospital sector by 5.38%, and reduced mortality within 30 days from hospital admission by 3.45%, preventing 11,400 deaths. Our results are consistent with a theoretical model in which information is provided to managers of multi-unit organizations, who trade off coordinating decisions across units and adapting them to local conditions. %K labor supply %K workforce retention %K non-monetary incentives %K hospital care %K staggered difference-in-differences