TY - RPRT AU - Sayli, Melisa AU - Moscelli, Giuseppe AU - Blanden, Jo AU - Bojke, Chris AU - Mello, Marco TI - Do Non-monetary Interventions Improve Staff Retention? Evidence from English NHS Hospitals PY - 2022/Aug/ PB - Institute of Labor Economics (IZA) CY - Bonn T2 - IZA Discussion Paper IS - 15480 UR - https://www.iza.org/publications/dp15480 AB - Excessive turnover reduces the stock of an organization's human capital. In the public sector, where wage increases are often constrained, managers need to leverage non-monetary working conditions to retain their workers. We investigate whether workers are responsive to improvements in non-wage aspects of their job by evaluating the impact on nurse retention of a programme that encouraged public hospitals to increase staff retention through data monitoring and improving the non-pecuniary aspects of nursing jobs. Employing rich employee-level administrative data from the universe of English NHS hospitals, and a staggered difference-in-difference design, we find that the programme has improved nursing retention within hospitals and decreased exits from the public hospital sector. Our results indicate that a light-touch intervention can shift management behavior and improve hospital workforce turnover. These findings are important in sectors affected by labor supply shortages, and they are especially policy-relevant in the health care context, where such shortages have potentially negative effects on patient outcomes. KW - labor supply KW - workforce retention KW - non-monetary incentives KW - hospital care KW - staggered difference-in-differences ER -