@TechReport{iza:izadps:dp13218, author={Grözinger, Nicola and Irlenbusch, Bernd and Laske, Katharina and Schröder, Marina}, title={Innovation and Communication Media in Virtual Teams – An Experimental Study}, year={2020}, month={May}, institution={Institute of Labor Economics (IZA)}, address={Bonn}, type={IZA Discussion Paper}, number={13218}, url={https://www.iza.org/publications/dp13218}, abstract={In a novel real-effort setting, we experimentally study the effects of different communication media on creative performance in a collaborative tasks. We find that creative performance significantly decreases when group members communicate via chat instead of face-to-face. However, we find no significant difference between performances of groups that communicate via video conferences as compared to face-to-face. Thus, we provide evidence that barriers to creativity in virtual teams can be mitigated by real-time video conference communication.}, keywords={creativity;communication;laboratory experiment;real-effort;complex problem solving;innovation}, }