@TechReport{iza:izadps:dp9012, author={Dammert, Ana C. and Galdo, Jose C. and Galdo, Virgilio}, title={Integrating Mobile Phone Technologies into Labor-Market Intermediation: A Multi-Treatment Experimental Design}, year={2015}, month={Apr}, institution={Institute of Labor Economics (IZA)}, address={Bonn}, type={IZA Discussion Paper}, number={9012}, url={https://www.iza.org/index.php/publications/dp9012}, abstract={This study investigates the causal impacts of integrating mobile phone technologies into traditional public labor-market intermediation services on employment outcomes. By providing faster, cheaper and up-to-date information on job vacancies via SMS, mobile phone technologies might affect the rate at which offers arrive as well as the probability of receiving a job offer. We implement a social experiment with multiple treatments that allows us to investigate both the role of information channels (digital versus non-digital) and information sets (restricted [public] versus unrestricted [public/private]). The results show positive and significant short-term effects on employment for public labor-market intermediation. While the impacts from traditional labor-market intermediation are not large enough to be statistically significant, the unrestricted digital treatment group shows statistically significant short-term employment effects. As for potential matching efficiency gains, the results suggest no statistically significant effects associated with either information channels or information sets.}, keywords={ICT;labor-market intermediation;mobile phones;field experiments;Peru}, }