TY - RPRT AU - Benabou, Roland AU - Jaroszewicz, Ania AU - Loewenstein, George TI - It Hurts to Ask PY - 2022/Sep/ PB - Institute of Labor Economics (IZA) CY - Bonn T2 - IZA Discussion Paper IS - 15576 UR - https://www.iza.org/index.php/publications/dp15576 AB - We analyze the offering, asking, and granting of help or other benefits as a three-stage game with bilateral private information between a person in need of help and a potential help-giver. Asking entails the risk of rejection, which can be painful: since unawareness of the need can no longer be an excuse, a refusal reveals that the person in need, or the relationship, is not valued very much. We show that a failure to ask can occur even when most helpers would help if told about the need, and that even though a greater need makes help both more valuable and more likely to be granted, it can reduce the propensity to ask. When potential helpers concerned about the recipient's ask-shyness can make spontaneous offers, this can be a double-edged sword: offering reveals a more caring type and helps solve the failure-to-ask problem, but not offering reveals a not-socaring one, and this itself deters asking. This discouragement effect can also generate a trap where those in need hope for an offer while willing helpers hope for an ask, resulting in significant inefficiencies. KW - prosocial KW - cooperation KW - altruism KW - shyness KW - respect KW - rejection KW - asking KW - helping KW - image KW - reputation KW - information aversion ER -