@TechReport{iza:izadps:dp13092, author={Briscese, Guglielmo and Lacetera, Nicola and Macis, Mario and Tonin, Mirco}, title={Compliance with COVID-19 Social-Distancing Measures in Italy: The Role of Expectations and Duration}, year={2020}, month={Mar}, institution={Institute of Labor Economics (IZA)}, address={Bonn}, type={IZA Discussion Paper}, number={13092}, url={https://www.iza.org/index.php/publications/dp13092}, abstract={We study how intentions to comply with the self-isolation restrictions enacted in Italy in response to the COVID-19 crisis respond to the length of their possible extension. Based on a survey of a representative sample of Italian residents (N=894), we find that respondents who are positively surprised by a given hypothetical extension (i.e. the extension is shorter than what they expected) are more willing to increase their self-isolation. In contrast, negative surprises (extensions longer than expected) relate with a lower willingness to comply. In a context where individual compliance has collective benefits, but full enforcement is costly and controversial, communication and persuasion have a fundamental role. Our findings provide insights to public authorities on how to announce lockdown measures and manage people's expectations.}, keywords={social distancing;compliance;expectations;COVID-19;behavioural change}, }