TY - RPRT AU - Munoz-Herrera, Manuel AU - Reuben, Ernesto TI - Business Culture: The Role of Personal and Impersonal Business Relationships on Market Efficiency PY - 2019/Jun/ PB - Institute of Labor Economics (IZA) CY - Bonn T2 - IZA Discussion Paper IS - 12398 UR - https://www.iza.org/index.php/publications/dp12398 AB - In this paper, we study the effects of business culture on market efficiency. We exogenously vary the type of business culture between business-is-business cultures, which consist on impersonal relationships where financial matters are paramount, and business-is-family cultures, which comprise of cohesive personal relationships where financial matters and personal attachments are intertwined. We use a laboratory experiment to assess the effect of business cultures in environments with different degrees of contract enforceability and competition. Our main results indicate that business-is-family cultures are more effective when contracts are unverifiable because they help market participants overcome problems of trust. On the other hand, we find that business-is-business cultures are more effective in competitive settings because they facilitate the severance of ties with unproductive partners. KW - trust KW - contracts KW - competition KW - business culture KW - communication KW - social ties ER -